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BETTER CONVERSATIONS. CLOSER CONNECTIONS.

Manage Every Chat with AI — More Sales, Faster Service

WhatsApp, Instagram, TikTok, Facebook — all in one inbox. Every conversation is saved, every lead is handled.

Free for 2 users · 10,000 AI credits per month · No credit card required

✓ 10,000+ businesses✓ ISO 27001 certified✓ 134 languages
Product interface · English
API
Product interface · English

Trusted by 10,000+ businesses

miniso
OPPEIN
CHAGEE
wukong
ChinaGoods
RAYVISION
URORA
BEST

Why SaleSmartly?

Messages keep coming in. So why isn’t the money coming in?

Incoming messages3 waiting
Chris

Is the blue model available?

LineLine
Customer has been waiting 30 minutes
James

Can I order 20 units?

WhatsappWhatsapp
Customer has been waiting 30 minutes
Benjamin

I’m ready to place my order.

MessengerMessenger
Customer has been waiting 30 minutes
Illustrative scenario

Every message you miss is money walking out the door — and you never see it happen.

Customer follow-up
James
WhatsappWhatsapp

Wholesale enquiry · 20 units

Conversation ownerUnassigned⌄
Last handled by EthanSales queue · 14:12Awaiting assignment
✓Enquiry received
✓Price list sent
!Next follow-upNot scheduled
Illustrative scenario

Your leads are not closing, and nobody can tell you why.

Delivery questionMessenger
Olivia · Messenger
Will my order arrive before Friday?
Ethan · 14:09
Use WELCOME10 for 10% off your first order.
Olivia Messenger
Thanks, but what about delivery?
The delivery question is still unanswered.
Illustrative scenario

Your team answers, but not what the customer actually asked.

SaleSmartly brings every conversation into one place — so nothing gets lost, and you can see exactly what happened.

SALESMARTLY / 01 — 04

How SaleSmartly turns those messages into orders

01

OMNICHANNEL INBOX

One inbox — no message left behind

  • Inbox
  • Sales team
  • Conversation history
Explore the feature
01 / 04Team inbox

Product interface · English

02

AI-ASSISTED REPLIES

AI helps your team reply faster — and reply right

  • Translation
  • Quick reply templates
  • Knowledge base
Explore the feature
01 / 04Customer question

Product interface · English

03

AUTOMATION

After hours, customers still get an answer

  • AI assistant
  • Request saved and passed to the responsible team.
  • Team queue
Explore the feature
01 / 04Customer enquiry

Product interface · English

04

ANALYTICS & IMPROVEMENT

See it all at month end — and the whole team gets better

  • Response time
  • By member
  • Knowledge base
Explore the feature
01 / 04Conversation overview

Product interface · English · Illustrative data

Integrations

Connect the channels your customers use

Conversations, ownership and customer context in one workspace.

SALESMARTLY / TRUST

Built on certified security

Explore the certifications and how SaleSmartly protects your business data.

SALESMARTLY / CUSTOMERS

Hear Why Users Love

Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.

SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager
SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager
For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service
SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer

Frequently asked questions

Quick answers about SaleSmartly for sales and support teams.

What is SaleSmartly?

SaleSmartly is an omnichannel customer messaging platform. It brings WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram, LINE and website live chat into one shared inbox, and adds AI-assisted replies, automation and conversation analytics.

Which channels does SaleSmartly support?

WhatsApp, WhatsApp Business API, Instagram, TikTok, Facebook Messenger, Telegram, LINE and a website live chat widget — all managed from one workspace with a shared conversation history.

How much does SaleSmartly cost?

You can start with the free plan. Check the pricing page for current user, channel and AI allowances. WhatsApp API usage may incur separate Meta charges.

Does SaleSmartly support real-time translation?

Yes. Incoming and outgoing messages are translated in real time across 134 languages, so one agent can serve customers in any language without switching tools.

Is customer data secure with SaleSmartly?

SaleSmartly is ISO 27001 and ISO/IEC 27701 certified and holds a CCRC information security qualification, covering both information security management and privacy information management.

Can replies be automated outside business hours?

Yes. Automation flows and the AI assistant answer common questions after hours, then hand the conversation to the responsible team member with full context.

SALESMARTLY

Get started with SaleSmartly

Free for 2 users · 10,000 AI credits per month · No credit card required

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